Returns & Exchanges
At π nope., we want you to love your beauty routine, but if a product isn't the right fit, we offer a hassle-free 30-day return window for all orders. We believe in conscious consumption, so we make it simple to return or exchange items that don't meet your expectations.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all seals are intact for a full refund or exchange credit.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing